Services

Help Desk Assistance: Immediate access to experienced technicians to resolve hardware, software, and network issues.

Remote and On-site Support: Depending on the severity of the issue, our team will provide remote troubleshooting or dispatch on-site technicians for hands-on assistance.

Network Monitoring: Real-time monitoring of your network to ensure uptime and optimal performance.

Network Security: Regular updates and configurations of firewalls, anti-virus software, and security protocols to protect your network from cyber threats.

Wi-Fi and LAN Setup/Management: Implementation and management of Wi-Fi networks and local area networks for seamless connectivity across your organization.  

System Updates and Patches: Regular updates to operating systems and software to ensure your systems are secure and up-to-date.

Hardware Troubleshooting and Repair: Support for desktops, laptops, printers, and other IT equipment, including diagnostics, repairs, and replacements.

Data Backup Solutions: Automated, secure backup of all critical data to prevent loss in the event of hardware failure or cyberattacks.

Disaster Recovery Planning: Comprehensive strategies and procedures to recover data and restore operations following an IT disruption or disaster.

Cloud Integration: Assist in migrating your systems and data to a reliable and secure cloud environment.

Cloud Hosting & Storage: Providing cloud hosting services and scalable storage options to improve accessibility and collaboration for your team.

Technology Assessment: Regular assessments of your current IT infrastructure to identify areas for improvement and growth.

IT Planning & Strategy: Guidance on technology adoption, scalability, and long-term IT strategies to support Lively Minds’ evolving needs.

Threat Prevention: Proactive monitoring and scanning to identify potential vulnerabilities and threats.

Training: Regular cybersecurity training for staff members to raise awareness about phishing, malware, and other online threats.